We want you to be completely satisfied with your purchase from kriparamfruitwala.com. If for any reason you are not satisfied with your order, please contact us within 6 hours of receiving your order to request a return/refund or exchange.
Returns
We accept returns for the following reasons:
- The product is defective or damaged upon receipt
- The wrong product was delivered
- The fruit is rotten
To request a return, please contact us at +919820050728 within 6 hours of receiving your order. We will provide you with a return authorization number and instructions on how to return the product. Please include the return authorization number with your returned product.
Refunds
Once we receive your returned product, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of 5-7 days, depending on your card issuer’s policies.
If your order is cancelled before it is shipped, we will issue a full refund.
Please note that we do not offer refunds for:
- Orders that are delayed due to circumstances beyond our control, such as weather conditions or transportation delays
- Orders that are not delivered due to incorrect or incomplete address information provided by the customer
- Orders that are refused or unclaimed at the delivery address
- Products that have been opened or consumed, unless they are defective or damaged upon receipt
Exchange
We only replace items if they are defective or damaged. If you need to exchange it for the same item, Contact us at +919820050728 and send your item to your address.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at info@kriparamfruitwala.com.